Privacy policy.
Effective date: April 26, 2026
Fresh Paws LLC ("we," "us," or "our") operates the website www.yourfreshpaws.com and provides pet waste removal services throughout the San Diego, California area. We are committed to protecting your privacy and being transparent about how we collect, use, and safeguard your information.
1. Information we collect
Information you provide directly
- Name
- Email address
- Phone number
- Service address
- Pet details (if provided for service purposes)
- Messages or notes submitted through Jobber forms or our website
Payment information
We use Jobber's secure payment processing system. Fresh Paws LLC does not store or have access to your full payment card details.
Automatically collected information
When you visit our website, we may collect IP address, browser type, device information, pages visited, and interaction data. This may occur through cookies or analytics tools.
2. How we use your information
- Provide and manage pet waste removal services
- Schedule appointments and communicate with you
- Send service updates, reminders, and confirmations
- Process secure payments
- Improve our website and customer experience
- Respond to inquiries and customer support requests
- Maintain business records and comply with legal obligations
3. How we share your information
We do not sell your personal information. We may share information with:
- Jobber for scheduling, forms, invoicing, and payments
- Payment processors via Jobber's secure system
- Google for analytics or business profile interactions
- Service providers who help operate our business (such as website hosting)
All third-party providers are required to protect your information.
4. Cookies and tracking technologies
Our website may use cookies or similar technologies to improve website functionality, analyze site traffic, and enhance user experience. You can disable cookies through your browser settings.
5. Your privacy rights
Because we operate in California, you may have rights under state privacy laws, including the right to:
- Request access to the personal information we have collected
- Request deletion of your information (with certain exceptions)
- Opt out of certain data uses
- Receive information about how your data is collected and shared
To exercise these rights, contact us using the information below.
6. Data security
We take reasonable measures to protect your information, including secure payment processing through Jobber, encrypted data transmission where applicable, and restricted access to customer information. However, no method of transmission or storage is 100% secure.
7. Children's privacy
Our services are not directed to children under 13, and we do not knowingly collect information from children.
8. Links to third-party sites
Our website or communications may contain links to third-party websites (such as Jobber or Google). We are not responsible for their privacy practices.
9. Changes to this policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.